Ex. 5.11. Discuss the following points: 

- What personal qualities are essential in a good manager?

- What professional skills/abilities are essential in a good manager?

- What approach to people should a good manager have?

- Looking at the three basic management styles mentioned in the Text, I would say that my own style is (or would be) …., because … .

- ‘Good managers are born, not made.’ Do you agree or disagree with this statement?

- Draw a mind map of your own personal management qualities. Put yourself in the middle, then have an inner ring of headings like the five in the person specification, and finally outer branches that show your qualities. Use your own ideas, but feel free to use the ideas in the unit as a starting point. When you finish, show your mind map to a colleague and discuss it.