Ex. 5.4. Decide which of the following comments you would expect the writer to agree with. Use the text to support your answers.

 

Successful managers …

-                 are happy when their staff make progress in the company.

-                 try to be positive even when times are difficult.

-                 tell head office if any of their staff make mistakes.

-                 praise their staff as often as they can.

-                 encourage employees to speak out if they are unhappy.

-                 make sure they know what’s going on outside their organization.

-                 keep in touch with their staff and customers.

-                 never dislike any member of their staff.

-                 concentrate on their employees’ strong points and try to correct their weak ones.

-                 ignore people’s weak points, pretending they don’t exist.

-                 enjoy new challenges.

-                 don’t find it easy to delegate responsibility.